Every course is authored against a named legal basis, mapped to the function that must complete it, and localized to your jurisdiction. Mandatory training gates certification; operational and soft-skill content sits on top of it, never in place of it.
Ten regulatory categories that gate certification across the twelve hotel departments. Each is authored against its legal basis; a legal citation is shown only where the source is confirmed.
All 12 departments
Risk assessment, preventive measures, and the safety training every worker is owed on recruitment and on change of role or equipment.
All 12 departments
Evacuation procedures, designated responsibilities, and staff who can execute them — with a higher bar where guests sleep on the premises.
F&B, Housekeeping, kitchen-adjacent
Food handlers supervised, instructed and trained commensurate with their work, with HACCP responsibilities for whoever runs the procedure.
Designated staff, every shift
Trained first-aid personnel on premises at all times, newly reinforced for larger employers under Law 5239/2025.
Front Office, Loss Prevention, Accounting, Sales
Lawful, secure handling of guest and booking data by staff who understand their obligations under the data-protection regime.
All 12 departments · 50+ employees
How and why to raise a concern through the internal channel the law requires the employer to provide.
All 12 departments
A policy against violence and harassment, a complaints procedure, and the conduct standards every worker is held to.
Property-wide
The staffing and qualification standards attached to a property’s star classification.
Food & Beverage
Service and age-verification duties on licensed premises, with a refusals record and the local training requirement met.
Guest-facing departments
Handling accessibility requests at the point of service, as part of meeting the European Accessibility Act obligations.
Categories shown are titles and legal bases; lesson content is authored per customer during onboarding. Built from publicly available regulatory information. Not legal advice. Confirm applicability with local legal counsel.
Protect the young athletes in your care. Built on the U.S. Center for SafeSport (MAAPP), NSPCC CPSU, the Council of Europe, and the UNICEF International Safeguards.
All staff & volunteers
The minimum everyone gets: duty of care, recognizing abuse and grooming, mandated reporting, responding to disclosures, and bystander intervention.
Coaches & contact staff
Everything in Essentials plus the boundary rules that matter in direct contact: Rule of Two / observable-and-interruptible, communication, travel, locker rooms, and online safety.
Safeguarding officers
The specialist track for your safeguarding lead: safe recruitment and screening, the DSL / Child Safeguarding Officer role, and embedding a safeguarding culture.
All staff
Released every August 1 — a condensed re-attestation covering the safeguarding and harassment essentials that keep certifications current.
Parents & guardians
A short orientation for the families in your programs: your safeguarding commitment and what to expect, the parent & spectator code of conduct, and how to recognize and raise a concern.
Vendors & contractors with minor access
A focused safeguarding path for non-employees who interact with minors — recognizing abuse and grooming, appropriate boundaries, mandated reporting, and responding to concerns — without full employee onboarding.
The onboarding baseline every employer needs — harassment prevention, data privacy, ethics, and workplace safety, localized to each market.
All staff
Harassment-prevention training localized to your state’s requirements — hours, frequency, and supervisor training vary by state — plus anti-discrimination and equal opportunity.
All staff
Your code of conduct and business ethics, whistleblower channels, and anti-bribery / anti-corruption.
All staff
Core data-protection duties — with heightened care for minors’ data — localized for GDPR, US state law, or PIPEDA, plus everyday cyber hygiene.
All staff
Accident prevention, emergency action, and a hazard-free environment to the OSHA / EU-OSHA baseline.
Develop coaches who build great environments — grounded in the NCCP, SHAPE America, and the USOPC Quality Coaching Framework.
Coaches
Coaching philosophy and positive youth development, ethical decision-making, a positive sport environment, session planning, and working with parents.
Coaches
Long-term athlete development and age-appropriate training, mental health and wellbeing, concussion and injury awareness, and inclusive coaching.
Keep athletes and staff safe — proactive injury prevention, and a clear plan for when incidents happen.
Coaches & athletic staff
Keep athletes healthy: warm-up and load management, safe training environments and equipment, recognizing overuse and injury risk, and concussion awareness.
All staff & site leads
Be ready when something goes wrong: emergency action plans, responding to injuries and medical emergencies, incident reporting and documentation, return-to-play, and post-incident review.
Training for the athletes themselves — their right to be safe, how to speak up, and the realities of high-level sport. Age-appropriate for youth and adult athletes, plus your sport or federation’s own requirements.
Minor athletes
Age-appropriate athlete training: your right to be safe, how to speak up and report, the highs and lows of high-level training, injury prevention, and concussion awareness — plus any sport- or federation-specific requirements.
Adult athletes
Adult athlete training: your right to be safe and adult reporting duties, athlete wellbeing and the highs and lows of training, injury prevention, and concussion awareness — plus any sport- or federation-specific requirements.
An annual license gives each person their assigned path, a certificate on completion, and a compliance record the organization can produce on demand. Localized US · CA · UK · EU, refreshed every August 1.